Effective Date: 4 December 2024
At Rishteywala, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our matrimonial application.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Name
- Date of Birth
- Gender
- Email Address
- Phone Number
- Address (City, State, Country)
- Marital Status, Religion, Caste, and other profile details
1.2 Usage Data
- Device Information (e.g., device type, operating system)
- IP Address
- Browser Type
- App Usage Data (e.g., time spent on the app, features accessed)
1.3 Photos and Media
- Profile Picture and other photos uploaded by you
2. How We Use Your Information
We use your information to:
- Create and manage your profile
- Match you with compatible profiles
- Provide customer support
- Improve and personalize your experience
- Send notifications about matches, updates, and promotions
- Ensure security and prevent fraud
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- With other users: Your profile information (excluding contact details) is shared with other users for matchmaking purposes.
- Service Providers: To trusted third-party service providers for app functionality, analytics, and payment processing.
- Legal Requirements: If required by law or in response to valid legal requests.
4. Data Security
We implement advanced security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access, update, or delete your information within the app.
- Withdraw consent for data usage (may limit app functionality).
- Contact us for any concerns regarding your privacy.
6. Data Retention
We retain your data as long as your account is active or as needed to provide services. Upon account deletion, we remove your data within a reasonable timeframe, except where retention is required by law.
7. Third-Party Links
Our app may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and significant changes will be notified via email or app notifications.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: famihappysolution@gmail.com
- Phone: 9200855534
By using Rishteywala, you agree to this Privacy Policy.